Frankie has been phenomenal ! We wouldn't recommend anyone else, because he was the best.
His level of knowledge was outstanding. We learned so much in such a short time. We can't wait until the next time we are back in China to source with Frankie. Such an amazing guy.
We will let all of our friends and colleagues know. He is not only our tour guide, but our friend :)
Justin Kratish
USA
Frankie was very pleasant to do business with. He was very professional, showed up 15 minutes early and was helpful with introductory supplier meetings.
Patrick Wallain(Canada)
In short I’d give Nina my highest recommendation. You will not go wrong.
I hired Nina to act as a translator and assistant for three days in China (at the Canton Fair and on factory visits). It is worth noting this was my first trip to China and our company’s first time sourcing. We were looking for a very specific item to supplement a paid business-to-business software platform. We had already done our homework and received samples from multiple factories. We were new to the activity, but we were also walking in prepared.
I reached out to about ten FreeIVA contractors with a concise but detailed description of the trip, its purpose, and what assistance I would need. I received four replies from contractors. Nina’s response was definitely the best. It was spot-on, answering specific questions that I had asked and adding additional details. So I gave her the job. And that was the pattern I saw again and again over our three days in Shenzhen and Guangzhou. Nina not only did the expected things (translation, advice on sourcing, cautionary statements on questionable factories) but she was constantly adding value and efficiency.
Nina took the time to truly understand the product we were trying to source. If I forgot important questions in a conversation with a factory, she politely and correctly jumped in to ensure we got the information we needed.
Here’s a specific example to illustrate my statements above. Half-way through our third day we had our favorite two factories and a shortlist of fallback factories. I expected a slow afternoon as we just closed up some conversations with a couple factories. Instead, Nina went to work. She compiled a grid of all candidate factories and the 12+ important details we needed to know form each. She went factory booth to factory booth and collected the specific details we were missing from each factory. She even pushed to ensure we would receive samples quickly from the top-of-list factories (the ones from whom we didn’t already have samples).
Nina could do all this because she took the time and effort to understand the product we were looking for, why we needed it, and how it would work with our platform.
And, again, Nina gets my highest recommendation.
Peter S.
United States
I recently had the pleasure of working with Ashley at a trade show, and I must say, her translation services were exceptional. Not only was she exceptionally proficient in both languages, but her understanding of the subject matter made communication seamless. Ashley's professionalism and warm personality made her a joy to collaborate with. She was attentive, meticulous, and always ready to go the extra mile to ensure clarity in all our interactions. Her presence was a significant asset to our team, and she undoubtedly contributed to the success of our event. I highly recommend Ashley to anyone seeking a skilled translator who can deliver results with charm and efficiency.
Jack (US)
Language Skills: ***** ( 5-Star )
Work Quality: ***** ( 5-Star )
Great Interpreter!
Fine technical knowledge of instustry.
Would book again!
Greg
Nina has one of my favourite interpreters that I've come across in China. Great business communicational skills, adapts very quickly to the meeting circumstances and helps to shape the communication according to set goals. Excellent knowledge of English and a genuine smile!
Cassie came to my hotel and quickly familiarized herself with what we had to do. Throughout the day she acted professional and was able to not only interpret what was said but also understood the bigger picture and was able to understand the difficult technical subjects that came to pass.
My client was also very satisfied after previous problems with interpreters and her work greatly helped the project and my relationship with my client.
Cassie has a lively personality and has been very helpful, she is a good example of what Freeiva should be.
My thanks go to Cassie and Freeiva for managing to assigning her on my account.
RP Kruizinga