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What Our Customers Say...

  • Dear Freeiva

    Before I left for China, I was quite hesitant of the unexpected. Liya reassured me from the start that my trip details would be well organized and that it would run like clock work.

    As promised a few days before flying out to China she sent me an e-mail with a very detailed excel spreadsheet of my scheduled visits. Once we agreed on the best route, she then made arrangements with most of the producers that we were to visit during the first four days of my trip.

    Interestingly enough she had also prepared the necessary notes of how to locate the factories and obtained the necessary mobile numbers of all the principals that we were to meet with. Keeping each visit closely informed of our ETA's.

    I later understood the importance of all these preparations that she had done. China's industrial and village areas often time lack the proper road signs and drivers all too often don't know the remote roads of other distant villages.

    Fortunately for me that I had an experienced guide and translator who knew of the complexities involved with these travels. Having been well prepared paid off well. It simplified matters for us and the drivers and the trip ran ever so smooth.

    During the week that we spent visiting suppliers, Liya was always on time and very professional of her work.

    Since her family had its own domestic business she was very knowledgeable of the procurement processes involved when dealing with overseas customers. She has great business acumen, and is extremely skilled with China's manufacturing industries and the various industrial business regions.

    She is a great consultant/partner for anyone thinking of starting a business to or from China. Her English is excellent; she is dynamic and truly enjoys her line of work. Her tasks were always done professionally and on time.

    I thank you Liya for the efforts you put in to ensure I had a wonderful trip in China and for having exceeded my expectations.

    I would gladly recommend Liya Wang to anyone who is heading to China for business.

    She will make a success of your business trip!

    Thank you Freeiva, you have a great website!

    Mario Serio
    Global Procurement Dir.
  • Dear Freeiva,

    Thank you so much for sending me Spring, she is so excellent and I am totally satisfied with her professional service.

    She give me lots of free consultation about Guangzhou wholesale market, she is very familiar about Guangzhou wholesale market. She accompanied me visit 4 factories, and I changed my traveling schedule after meet her. I want to know more about Guangzhou. She accompanied me to copy brand clothes market, copy watch market, copy brand handbag market, copy shoes market, children’s clothes market, fabric and accessories market, toy & gift market.

    She is really over wealthy of the translation fee that I have paid, she definitely will help to earn more money for me. She is professional about purchase agency, I visit her company and I think I am convinced to rely on her for the future business, to let their company pick up all the items for me and send to me.
    Spring is definitely top five star Iva, I am so happy to have her service. thank you.

    Ronald Bruce (Owner)
    United States
  • Dear Freeiva,

    Hello again from Finland!

    Just a quick note to inform you that we were very satisfied with Ms Zheng!

    She is a nice person, very easy to work with, knowledgeable and caring. She also made us possible to discover Beijing in such extend that it would have been impossible without her assistance - we had never before realised how huge a city Beijing is...

    With Ms Zheng's help we could locate all the places we wanted to see, she arranged us to Chinese Medicin Hospital (Tong Ren Tang), helped us to get airtickets to Vietnam at a reasonable price and - best of all - introduced us to Chinese way of life. She also listened to us and arranged things the way we wanted - for example eating in such places where local people eat, not fancy hotel restaurants, but exactly the places to our greatest pleasure.

    Please, tell Ms Zheng our loving greetings: she really made our Beijing visit great!

  • We had the tremendous pleasure of hiring Laura Lee for a few days of guide work in Shanghai, April 2012. This was not my first trip to China, but experience taught me earlier that a competent guide in the big cities may prove a very valuable ting. Among other things it may save a lot of your precious time. And probably your money too. Since things are happening with an amazing speed, don't expect to be arriving fully informed. In all probability your guidebooks will prove next to nothing unless they have been published a couple of weeks before you set out.

    This is where a good you is indispensable. And in no way was I disappointed with Laura Lee. She is a competent and totally reliable guide who works extremely professional. I give her my very best recommendations.

    Finn Madsen
  • Dear Freeiva Team,

    I am sure you will be pleased to hear that my guide, Liya Wang exceeded all my expectations.

    She has so many good qualities that it will be difficult to list them all. First of all, her command of English is of a high order. Her understanding of what my interests were was established during our preliminary e-mails and she devised a really good programme for me.

    Once we met, she turned out to be a person of great charm and sensitivity. She was very flexible, making decisions as the situation required it. She was most protective of me and made sure I was safe. She was a great companion in all things; very well informed, including the best places to eat. She was also careful not to make me spend more than was appropriate. I really enjoyed the time spent with her and only wish I had known about her earlier. Instead of only three days, I would have spent the whole week having her as my guide.

    Thank you for having put me in touch with such a delightful person.


    Marta Clare
  • Dear Listening/Freeiva,

    Thank you so much for all the time and extra effort you put into showing me Chongqing. I feel you truly exceeded any expectations I had when I decided to hire an interpreter. I experienced a number of minor issues including culture shock on my travel and you handled these so well and professional. I have no hesitations in recommending you to anyone including my friends. I look back on my travels now and know you positively made my time much more interesting and exciting.

    Wish you all the best

    Lyndon Hogins(Australia)
  • Spring is excellent and powerful. She accompanied me to visit a mobile phone factory and the digital market in Shenzhen. I forgot to carry my bag when get off the train on the return train back to Guangzhou. She ask help of the policeman. She spend at least two hours to made different of phone calls to different office , I got my bag back on the next day, prevented losing of over 5000USD.

    Thank you so much Spring, I will definitely book your service again and recommend your serivice to my business friends as much as possible.

    Yahya(Vise President) Saudi Arabia
  • Amanda has been an excellent host, making me feel very safe, confident & enthusiastic during my visit to ShenZhen.

    She has an excellent understanding of our business needs and has been very quick to understand new products. Every meeting and visit she has accompanied me on has been very productive---opening up many new business relations for us in China and helping us understand the area.

    On the last day we had a very enjoyable sightseeing trip and helped me discover real Chinese food & culture.

    We will certainly be asking for her expert help again.

    Marcus Quinn(England)
  • I have been several times in Beijing for business and leisure. I have to say that Leo is absolutely the best. reliable, sincere guide I ever had.

    With Leo on your side you can see and understand the hystorical monuments of the wonderful beijing and, to me most important, understand how the people live, their habits and behaviours, This aspect makes the trip even more enjoiable getting in contact with the real China.

    I strongly reccomend Leo, trust in him and you won't be disappointed.
    Thank you Leo, hope to come back soon. Sincerely

  • I would highly recommend Fiona Zhu to others wishing to hire an interpreter in China. She helped me find all the information I needed, find & communicate with everyone I hoped to talk with and accomplish all my objectives. She often anticipated my needs before I even asked. She also an exceptionally friendly, intelligent & good humored ravel partner. Her knowledge of English is excellent, although not perfect, and her professional and positive attitude would make her my first choice even over a more fluent speaker. Thank you for the fantastic service and a new friend! I hope to see Fiona again.

    Care L. Lee
    Writer/Still Photographer/TV Producer
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