EXPERIENCE
（1） Interpreter, Freelance, Guangzhou Oct.2014 ~ Jun.2015
 Participated in various social activities in spare time, accumulated human resources, laid the foundation for expending business.
 Assisted 8 customers from Africa, the Middle East, Australia, Europe and America etc countries or regions with carrying out trade activities.
 Involved in bags, building, furniture, clothing, hardware etc. products, assisted customers in seeking suppliers, and make arrangements for the transportation, accommodation and logistics.
 Accompanied by 5 procurement negotiations, to provide English and Japanese interpretation service in business negotiations, including the Canton Fair.
 Got customers consistent high praise, learnt how to better deal with relationships.
 Obtained preliminary understanding of foreign trade job, improved communication, language skills and strain capacity.
(2） Ground Service Specialist, Guangzhou Baiyun International Airport, ANA, Guangzhou Sept.2013 ~ Sept.2014
ANA is world top 500,one of the biggest Asian airline (5 star)
 Collected and paid attention to the daily flight information, in order to do the preparatory work in advance, to create a good flight service for passengers.
 Provided the passengers from all over the world English and Japanese interpretation, flight information and consulting service, no complaints, and got praises from passengers.
 Maintained corporate image, effectively solved more than ten controversy (complaints, flight delays, etc.) to improve passengers satisfaction.
 Communicated and negotiated with taxi companies, provided service to the company staff, reduced company's expenses, improved staff’s satisfaction.
 Cultivated the service consciousness, learnt how to listen better the voice of the customers, improved communication and coordination, and problem solving abilities.

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average rating: ( 1 reviews ) Write a review

• Hello,
  
  Jack has been amazing guide & interpreter. He has made my trip so much easier and he's also very smart, very good with technology &made all of air changes and reservations.
  
  He is very knowledgeable about China & has been absolute pleasure to work with. I highly recommend him to anyone travels to China on business or pleasure. I will use him & his service again.
  
  
  Jay Berkowitz from America
  Director of Arnolds Office Furniture LLC