I do not have exact guide experience, I listed the guest service experice I have.
March-May 2013 Grand Hyatt Guangzhou
Worked in Front office where I practiced oral English and learned more about hotel reservation skills related.
April-August 2010 Crown Plaza Shenzhen Shenzhen
Worked as a door-girl for 5 months and F&B department for 1 month in the Crowne Plaza for where I learned professional skills like banquet planning. I am very proud to mention that my manager spoke highly of my job performance.This grass-roots experience succeeded in helping me understand the necessity for first-class service to patrons, and efficient hotel operations.
2008-2009 Hotel Shenzhen
Worked in both Housekeeping and Front office, and 6 months later I was promoted to the Sales and Marketing department.
Volunteer experience
•Took part in the Golf World Cup in Guanlanhu, and twice acted as a volunteer.