Team Spirit for incorporation, chariness and self-discipline, improve work efficiency and quality by accept colleagues' suggestions with open-minded, meantime, eager to communicate with others to explain personal opinions with good altitude and patience.

RESUME

Educational Background
ShanDong University Major in English

Relevant Qualifications
IELTS: 6.5(Oral 7,Listening 6.5,Reading 6,Writing 6)
Certification of Accountant

Working Experience
Apr.2002 - Apr.2006
Company: Qingdao Container Terminal
Position: Department Secretary/Translator
Responsibilities:
1.Participate department meetings and write memos; Participate company meetings/customer parties, assistant with GM office to prepare agenda of meeting, negotiation for visitors/superior management, meanwhile, to be a translator if necessary; Edit PowerPoint for meetings, negotiations depends on manger's conception;
2.Classify documents and manage files,translate documents into English/Chinese if necessary; Responsible for update department regulations, including "position description","operational process" and "operational regulations", etc.
3.Assist department manager for draft monthly/yearly business budget, follow-up and coordinate with relevant departments to ensure smooth performance of the schedule;
4.Draft monthly/yearly KPI (key performance indicators) and so on the operation and HR analysis; Draft department monthly report, operational analysis chart and summary to company shareholders. Analysis the operation of current month, statistic whether department groups had completed their monthly work schedule and assess their work depends on department regulations.
5.Others: stationery keeper; department finance payment review, Hotel/air-tickets booking, etc; Perfect command of MS Office and other office facilities.

Aug.2000 - Mar.2002
Company: Shandong Airline Company
Position: Ticket Booking / Customer Service
Responsibilities: Service at reception deck; Booking air tickets; manage customer information,balance daily income.

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