In order for our clients to enjoy a honesty, risk-free service, our IVAs have to provide some certificates ( ID Card, Passport, Degree Certificate, Driving License...) to prove their identity.

Furthermore, IVAs will try their best to offer best service for our clients. You are expected to write a review for her/his service after the service is over, a positive feedback will make IVA gain +100 TP ( -100 TP for a negative feedback ), so your feedback is key to influence the IVA's future chance.

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NOTE: It is crucial that you DO NOT include your personal contact information or invite the IVA to contact you until all the details have been finalized and the IVA has been booked.

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IVA( ) will reply you later, you can login in your account to check IVA's reply ( View "Inquiry List" ). And you can discuss more details with IVAs.

If you have any problem, you can also contact us at [email protected]

The Freeiva Team

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